Piece Security
Returns & Refunds
Effective Date: March 11, 2026.
Our commitment to ensuring your handcrafted treasures arrive safely.
1. Our Commitment
At Kalamic, every piece is handcrafted with care and shipped with our FragileCare™ packaging system.
2. Eligibility
| Condition | Eligible | Timeframe |
|---|---|---|
| Item received damaged | Yes | Within 48 hours |
| Item received broken | Yes | Within 48 hours |
| Wrong item delivered | Yes | Within 48 hours |
| Significantly different from listing | Yes | Within 7 days |
| Change of mind | No | Not applicable |